Customer Sales and Support Services

We are committed to products and services that not only meet your needs but exceed your expectations.
Please Read These First
 Lesson Playback Not Working Properly:
Please CLICK HERE to immediately correct the problem.
 Lessons Not Accepting Keyboard Input:
Please CLICK HERE to immediately correct the problem.
 How to add more students to your account:
Step 1) Visit our Order Now page.
Step 2) Enter your login ID and press Login To Order.
Step 3) Complete the order pages and the additional student(s) will be added to your existing account.
 How To Update Your Account Email Address:
Step 1) Login to your account
Step 2) Click Back To Setup
Step 3) Click My Account
Step 4) Change your email address and press Update
 How To Retrieve Your Login ID:
Please CLICK HERE to retrieve your login ID
 Need Your Account Unlocked:
Step 1) Click Here for instructions to create a desktop icon.
Step 2) Send us and email, below, to inform us that you have created and will now use the desktop icon to locate our login page each day and we will unlock your account
 Frequently Asked Questions:
Please CLICK HERE for most common questions asked.
 
Email Support
For faster support please click the button below to have your questions answered by our friendly support staff.
Click Here for Support
Telephone Support
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Our customer service representatives are standing by to serve your needs.

Monday - Saturday  9 AM - 6 PM  PST

US & Canada Toll Free: 1-877-254-2522
International Calls: 001-1-818-431-2703

Purchase Orders:
US & Canada FAX: 1-866-876-0419
International FAX: 001-1-818-961-3161
 

 
 
"We are impressed by the reliable tech support and the company's commitment to providing a user friendly environment designed for optimal student learning."
Cheryl Sullivan
Technology Specialist
Rockport Elementary
Rockport, MA
"Since the program is distributed over the Internet there is little technical support needed to administer the program."

Frank Nosal
Educational Technologist
Ramstein Elementary
Ramstein, Germany